In-person attendance 
28-29 May 2024

$450.00 +GST (per person)

Includes:

• Two-day program
• Participation in Q&A with speakers
• Printed delegate program
• Day catering
• Networking function at the conclusion of day one

Virtual attendance 
28-29 May 2024

$290.00 +GST (per person)

Includes:

• Two-day program, via Zoom
• Participation in Q&A with speakers
• Digital delegate program

Workshops 
30 May 2024

$120.00 +GST (per person)

Includes:

• Choice of workshop on Day 3 (30 May)

• Real Time Monitoring and Evaluation (RTM&E)
  OR
  OILL workshop
  OR
  Introduction to Emergency Management Evaluation

Only available for in person attendance.

Tuesday 28 May

Keynote

Building a culture of learning, How FEMA’s continuous improvement program has grown and continues to evolve

Mike Icardi (United States Federal Emergency Management Agency)

Lesson on lessons – a unique view of continuous improvement by Queensland’s Inspector-General of Emergency Management

Alistair Dawson APM (Office of the Inspector-General of Emergency Management)

Lessons learners as learners in lessons – A lessons occupational development continuum.

Wayne Snell (Australian Civil-military Centre)

Status quo is not an option

Dorothea Huber and Mark Semmler (AMSA)

The SASES new Lessons Management WebEOC Board and the potential application of AI

Diana Macmullin and Sara Pulford (SA SES)

Empowering emergency response: harnessing Microsoft 365 Power Platforms for enhanced lessons management

Benjamin Hebart (Department of the Premier and Cabinet, South Australia)

Lessons as a blueprint for an uncertain future

Kimberley Wilson (National Emergency Management Agency)

Wednesday 29 May

Keynote

The AI storm comes: are we ready for AI's impact on disaster management?

Charles White (Deep Space Engineering Technology)

Three strategies for embracing learning culture across all levels of emergency management

Ben Norling (The Yellow Company Pty Ltd)

Community-led post-bushfire learning review

Zoe D'Arcy (Fire to Flourish)

Sharing lessons management in Africa

Christine Miller (B4Crisis)

Mainstreaming emergency management lessons into exercising: A process development initiative

Lee Dalgleish and Tim Lewis-Nicholson (Emergency Management Victoria)

Building evaluation capability the key to lessons management

Cameron Scott (National Broadband Network)

The road from lessons not learned to learning from experience

Mark Cuthbert (Australian Civil-Military Centre)

Closing remarks

Event concludes with afternoon tea

Real Time Monitoring and Evaluation (RTM&E)

Facilitated by: 

Lee Dalgleish and Katerina Sirianos (EMV) 

Workshop overview:

Victoria’s Real Time Monitoring and Evaluation (RTM&E) program is a systematic and objective function that monitors and evaluates operational systems and processes in real time using a pool of trained multidisciplinary evaluators from across the emergency management sector. RTM&E differs from a traditional evaluation process as it is undertaken during the readiness, response, relief, and early recovery phases of an emergency. It captures observations in real time and enables the sharing of rapid feedback to those managing an emergency.

This workshop will take participants through the following components of real time evaluation:

• Establishing a real time evaluation function – what processes, governance, resources and tools are required.
• Deploying real time evaluation – processes and requirements during activation, pre-deployment, deployment and post deployment.
• Utilising learnings from real time evaluation to inform change – including learning products, tracking change, identifying lessons.

The workshop will use case studies and activities to support participant learning and understanding about real time evaluation, its benefits and how it supports lessons management in real time.

Audience: 

Lessons management practitioners who are interested in real time evaluation either to inform their own processes or interested in establishing a function within their agency or jurisdiction.

Participants will gain:

• Guidance on how to implement a similar process within an agency or jurisdiction.
• Guidance on how to participate in Real Time Evaluation – both as a monitor and when being monitored.
• An understanding of how real time evaluation is utilised to support emergency managements continuous improvement

OILL Workshop

Facilitated by: 

Mark Cuthbert (Australian Civil-Military Centre) 

Workshop overview:

Are you collecting observations and lessons from multiple events? How do you manage those in a consistent way? How do you make sense of those from one event or across multiple events? How do we share lessons in a consistent format? The Observations, Insights, Lessons Identified, Lessons Learned (OILL) model is a consistent way to think about your lessons process, help you make sense of the data you have and enable us to analyse and share lessons across agencies.

The Observations, Insights, Lessons Identified, Lessons Learned (OILL) Workshop will provide participants with the tools and processes for processing information to support a lessons management process. The workshop will introduce participants to the collection and analysis steps of the lessons cycle.

Audience: 

This workshop is suited to attendees just starting as Lessons Management Practitioners.

Participants will gain:

• An understanding of what the OILL process is and each of the terms within that process
• Practicing in applying the methodology
  

Introduction to Emergency Management Evaluation

Facilitated by: 

Dr Christine Owen (University of Tasmania) 

Cameron Scott (National Broadband Network)

Workshop overview:

If lessons are the answer, what is the "evaluation" question?

Observations are the cornerstone of any Lessons Management process. A robust and well thought out evaluation process will identify the questions we are seeking to answer and the most appropriate sources and methods of collecting data to provide the evidence base behind the eventual lessons identified.

This workshop will introduce participants to evaluation and focus on the following components:

• The link between evaluation and lessons management
• Developing evaluation questions and sub-questions
• Identifying the right data collection methods and tools to obtain evidence.

Audience:

This workshop is suitable for anyone seeking an introduction to evaluation and understand its importance and integral relationship to the Lessons Management process.

Participants will gain:

• An introduction to emergency management evaluation
• Guidance and practise composing evaluation questions
• An understanding of different data collection methods and tools and their application