Prepare for the upcoming disaster season with free trauma training

Now’s a great time to prepare yourself and your team for the upcoming disaster season by enrolling in a Psychological First Aid or Trauma-informed Care course run by Phoenix Australia, affiliated with the University of Melbourne.

Being an Emergency Services worker, manager or volunteer means community members call on you for help. Phoenix Australia’s courses are specifically designed for emergency service teams to support others to deal with the impacts of past trauma, and prepare for future disasters, while looking after your own wellbeing. Psychological First Aid (PFA) and Trauma-informed Care (TIC) are flexible and practical courses, and they are free for eligible individuals and organisations in communities affected by the 2019-20 bushfires.

Upon completion of the course, you will be provided with a badge of achievement that can be shared with your manager, organisation, professional body or your networks as evidence of your continuing professional development.

About the courses:

  • Psychological First Aid for emergency services leaders is for managers and/or supervisors – this course has been designed specifically to help you support the resilience and wellbeing of your team and organisation, as well as the broader community. 
    Watch this short video to learn more about the benefits of PFA.
  • Trauma-informed Care for emergency services staff and volunteers is for frontline staff members or volunteers who support and engage with community members affected by the bushfires. 
    Watch this short video to learn more about the benefits of TIC.

Sounds great. How do we get involved?

Please access the following course registration link, and apply the coupon code at registration for free access to the course. 

Once registered you will receive a confirmation email and a link to the course. For the best experience we recommend using Google Chrome. If you experience any problems, please access any helpdesk support at


About the Australian Government’s Mental Health Supports for Bushfire Affected Australians package

The Department of Health has engaged Phoenix Australia – Centre for Posttraumatic Mental Health to deliver free training programs to aid frontline workers in order to better support community members affected by the recent 2019-20 bushfires across Australia.

Who is Phoenix Australia?

Phoenix Australia is the National Centre of Excellence in Posttraumatic Mental Health, the internationally recognised experts in trauma-related mental health and wellbeing.

They build evidence and translate knowledge into action, such as improved treatment options and greater support for trauma-affected individuals, families and communities.