Lessons Management Forum 2023
Closing the loop: the challenges of change
With an increase in emergencies, we are seeing a corresponding increase in the number of reviews, inquiries and Royal Commissions. How do we prioritise learning from the lessons identified, while also balancing the implementation and monitoring of recommendations? How do we close the loop and truly learn and understand the underlying drivers of innovations and the challenges experienced? Are we truly learning the lesson?
The 2023 Lessons Management Forum will explore the challenges faced by lessons practitioners and the wider emergency management community in implementing identified lessons to ensure they are learned.
The forum will be hosted as a hybrid event, allowing attendance in person, or virtually for those unable to travel to Canberra. For those attending in person, additional networking opportunities will be made available.
What our 2022 Lessons Management Forum delegates said:
"Excellent forum with useful, relevant information and learning for all participants - no matter where they are from or what agency they represent."
"A great opportunity for gaining insights from experienced practitioners and information sharing with peers from different environments."
"Online is a great option for those who are unable to travel for any reason and should be maintained for future events. The only real drawback is missing out on the networking."
"The online attendance option was great - without this I wouldn't have been able to participate at all. A key outcome of conferences is connecting and building your network - the online option still enabled me to do this by reaching out to new contacts after they had presented via email, LinkedIn etc."
Ticket options and inclusions
Virtual attendees will join via Zoom, and all delegates will use an online Q&A platform to engage with speakers.
Additional workshops are available on Thursday 29 June, at an additional registration cost.
$440.00 per person
$275.00 per person
$90.00 per person
Only available for in person attendance.
Registrations are processed via TryBooking, using a credit card. If you require an invoice for payment, please email firstname.lastname@example.org to request.
|Tuesday 27 June
|Wednesday 28 June
Welcome and opening
|Recap: Lessons Management Forum Day One
|Fire and Rescue NSW operational assurance
Gerrad Brady, Fire and Rescue NSW
|Learning lessons in the era of consecutive, concurrent, compounding and complex crises
Joe Buffone, National Emergency Management Agency
|Fire Rescue Victoria knowledge sharing
Steve Morgan, Fire Rescue Victoria
|Learning lessons - one agency's approach
Heather Stuart, NSW State Emergency Service
|Lessons Management Award
Award ceremony and presentation on winning topic
Using lessons identified to improve health service delivery to First Nations communities
Creativity and imagination for positive and sustainable change
Learning from the June 2021 extreme weather event
|Real time learning - why do we wait for post event debriefs?
Grace Grech and Lisa Marie Jackson, Emergency Management Victoria
Capability - closing the loop on the challenges of change
|Forum reflection and discussion
Margaret Moreton, Forum Host
What do we have to sell? Garnering executive support
|Lessons and conversations
Bronwyn White, National Emergency Management Agency New Zealand
|Closing remarks and afternoon tea
|5.00pm - 7.00pm
Registrations available via the registration portal, and only available in-person.
|Communicating lessons and research
|Session time: 10.00am-12.00pm
|Cost: $90.00 per person
Nathan Maddock, Natural Hazards Research Australia
We are all communicators in our jobs – but the process of identifying and communicating what is relevant and important in the science of natural hazards and emergency management has become complex and fraught with pitfalls for all of us. This workshop will identify a range of sources of new thinking on emergency management and natural hazards science, give guidance on how to prioritise the important parts for your work, and provide tips on how to translate important but complex scientific concepts to your colleagues, your leadership, government and the community.
Lessons Management Forum attendees who are involved with communicating complex, research-based information to the public, colleagues or others.
Attendees with be introduced to tools, ideas, methods and case studies that will provide the confidence and the ability to translate important research-based concepts into messages that are understood by non-scientific audiences.
|Real time evaluation
|Session time: 9.00am-12.00pm
|Cost: $90.00 per person
Lisa Marie Jackson and Grace Grech, Emergency Management Victoria
Victoria’s Real Time Monitoring and Evaluation (RTM&E) program is a systematic and objective function that monitors and evaluates operational systems and processes in real time using a pool of trained multidisciplinary evaluators from across the emergency management sector. RTM&E differs from a traditional evaluation process as it is undertaken during the readiness, response, relief and early recovery phases of an emergency. It captures observations in real time and enables the sharing of rapid feedback to those managing an emergency.
This workshop will take participants through the following components of real time evaluation:
The workshop will use case studies and activities to support participant learning and understanding about real time evaluation, its benefits and how it supports lessons management in real time.
Lessons management practitioners who are interested in real time evaluation either to inform their own processes or interested in establishing a function within their agency or jurisdiction.
Participants will gain:
Partners and sponsors
The Lessons Management Forum is made possible with the generous support of event partners and sponsors:
Australian Civil-Military Centre
Natural Hazards Research Australia
NSW State Emergency Service
AIDR Funding Partner
National Emergency Management Agency
AFAC Lessons Management Award Sponsor
Become a Sponsor
Download the Sponsorship Prospectus
About the Forum
The Lessons Management Forum returns on 2023, and for the first time will be held in Canberra. The Forum aims to bring together lessons management practitioners, those interested in the area of lessons management, those new to the area to share good practice, learnings and innovations, and to create connections across sectors.
The Lessons Management Forum will be held at the QT Hotel Canberra.
QT Hotel Canberra has made available special accommodation rates for those attending the Lessons Management Forum.
The special rate can be booked online via the QT Canberra website, or by contacting their reservations team.
To access the special rate online:
- Visit www.qthotels.com
- Select QT Canberra, enter your dates from 26/06/2023 – 30/06/2023 and number of people and click ‘GO’
- Click ‘I have a code’
- In the ‘BLOCK CODE’ field enter your booking code: LMF23 - do not put code in "promo code" section, or the discount will not be applied.
- Click ‘UPDATE’
- Your special rates will appear on the rates screen
To access the special rate via the Reservation Team:
- Call +61 2 6267 6244 or email email@example.com
- Quote the block code LMF23.
Special rates available are:
- QT King Room (1 x King Bed) - $219.00 per room per night
- QT Twin Room (2 x King Single Beds) - $219.00 per room per night
- QT Superior King (1 x King Bed) - $242.00 per room per night
Rates are per room per night, valid for stays Monday 26–Friday 30 June 2023 (inclusive).
QT Canberra reserves the right to alter the available rates at any time. All delegates wishing to take advantage of the above special should contact QT Canberra for full terms and conditions.